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Frequently Asked Questions

We hope this page helps answer any questions you may have. If you need more assistance, feel free to reach out to us at any time by email.

General

Turn any ultrasound image into a treasured, one-of-a-kind digital art piece with Bump-to-Birth! Our intuitive design tool makes it easy to create a poster with your pregnancy ultrasound image as the center of attention. Just check out and within two hours, you’ll have your personalized keepsake in your inbox in pdf form, ready to be treasured forever.

Design your digital poster in just a few simple steps. First, get a printout of your pregnancy ultrasound and use an app or program to scan the image. We recommend scanning the image over photographing the image because a scan provides a crisp, clear, and accurate version of the original that is of much better quality than a photograph. If you’re not able to scan the image, a photograph will do too. Next, upload the image into our design tool, choose a background color and add text (get creative!). Finally, add your poster to the shopping cart and pay. We’ll have a high-resolution PDF-file of your poster ready within two hours and emailed straight to your inbox!

We strive to make our designs accessible to everyone. Therefore, we only offer digital posters. This way, we can keep our prices and environmental impact low. Digital posters provide you as a customer with great flexibility, as they can be printed on any paper size or thickness. In addition to that, they can be shared and accessed almost instantly, which is highly convenient.

We look forward to hearing from you! If you have any questions or comments, feel free to send us an email. We will be sure to get back to you within two working days.

We’re sorry to hear that you’re unhappy, and we want to help! Can you tell us more about the issue you’re having with the product? We’ll do our best to get back to you within two business days and work towards a resolution together.

We are excited to hear from you and explore the possibility of collaboration! Send us a message to tell us about yourself and the ideas you have for our collaboration – we’ll do our best to get back to you in five working days.

Posters

We guarantee high-quality prints on A4, A5, and A6 paper formats. For larger paper sizes, the image resolution may not be as sharp.
It’s possible that the colors you see on your screen or in the design tool won’t exactly match the way they look on the printed product. This is because colors are illuminated from behind on a screen, and this isn’t the case for paper. Additionally, your screen settings and printer settings also have an effect on the end result. Therefore, the colors you see on your screen or in a design tool can only serve as an indication of what the colors will look like on the printed product.
For the best results, you should print your poster onto high-quality fine art paper. This type of paper is specifically designed for vibrant and long-lasting prints, so that your artwork can be enjoyed for years to come.

Payment

There may be a technical issue, please try again later. If the problem persists, please contact us by sending an email. We aim to respond within two business days.

Ordering process

Don’t worry, when your payment has gone through successfully, your order has been received by us. It’s possible that the confirmation email might be in your spam box. Didn’t get it? Don’t hesitate to contact us and we can resend the confirmation to you.

Once you have finished ordering and paying, you will receive an order confirmation email shortly. Please note that this email does not include your poster yet. After sending you the order confirmation we’ll get to work on creating your printable poster file. Once it’s ready, you will receive a separate email with your poster as a PDF attachment within two hours of getting your confirmation email.
If you have already received an order confirmation we’re currently busy creating your poster file. You’ll receive your poster file within two hours in a separate email. If you haven’t gotten an order confirmation yet, we are still in the process of verifying your payment. If you haven’t heard from us after two hours, please shoot us an email with your name and email address so that we can look into it for you.
Contact us as soon as possible and we’ll see what we can do for you (this will depend on how long it has been since you placed your order).

Delivery

We do not ship physical posters, but offer digital posters in pdf format instead. We believe this to be a beneficial solution for our customers and the environment, as prices remain affordable and environmental impact is reduced. In addition, digital posters provide convenience and flexibility, as they can be printed out on any paper size or thickness and shared and accessed very quickly.
Once you have finished ordering and paying, you will receive an order confirmation email shortly. Please note that this email does not include your poster yet. After sending you the order confirmation we’ll get to work on creating your printable poster file. Once it’s ready, you will receive a separate email with your poster as a PDF attachment within two hours of getting your confirmation email.
You’ll get an order confirmation email very quickly after completing your payment. We’ll then get to work on transforming your design into a printable PDF file. Within two hours after sending you the order confirmation, you’ll get a separate email with the poster PDF file attached.
We’ll send you the poster as an email attachment in PDF format. Once you’ve placed your order, you’ll first receive a confirmation email. We’ll then send the poster to you in a separate email within two hours.

Returns

We apologize that you are unsatisfied with your purchase. Unfortunately because all of our digital products are personalised and unique, they do not qualify for returns. We want to make sure you get exactly what you want, so please make sure to double check your personalisation and read our product descriptions carefully. If you have any questions or need help with your purchase, we are here for you and would love to help out.

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